Get in Touch With Us

Have a question about one of our reviews, spotted something that needs updating, or want to suggest a platform we should look at? This page explains the best way to reach us and what you can expect once you do.

How to Reach Our Team

Email is the most reliable way to contact us. We read every message that comes in and aim to reply within a couple of working days. You can write to us at [email protected].

If you can, tell us upfront what your message is about — a payout question, a correction, feedback on a review, or something else. It helps us route your message to the right person and get back to you faster.

What You Can Contact Us About

• Questions about how sweepstakes casinos work — including the dual-currency model, how Sweepstakes Coins differ from Gold Coins, or how prize redemption generally works.
• Corrections and updates — sweepstakes casino terms, eligible states, and redemption rules change often. If something on the site looks outdated, we want to know.
• Feedback on our comparisons — if you think we have missed something relevant when comparing welcome offers or payout speed, tell us.
• Suggestions for coverage — is there a sweeps casino, a state-specific question, or a feature you would like us to write about? We take reader suggestions seriously.
• Partnership or editorial enquiries — if you represent an operator or a media partner, introduce yourself and outline what you would like to discuss.
• Concerns about responsible play — if you or someone you know needs support around their play patterns, mention it in your message and we will point you toward general resources.

What We Can't Do By Email

We are an independent comparison site, not an operator. That means we cannot access your account, verify your identity, process a redemption, or resolve a dispute with a sweepstakes casino directly. For anything account-specific — a stuck redemption, a verification issue, or a question about your balance — you will need to contact that operator's own support team through the site or app where you play.

We also don't provide legal advice on whether a particular platform is permitted in your state. Sweepstakes casino availability varies by state and can change, so for a definitive answer always check the operator's terms and your own state's current rules.

What Happens After You Email Us

Every message is read by a real person on our team — we don't rely on automated replies. We generally aim to respond within a couple of working days, though it can take a little longer during busier periods. If your enquiry needs input from someone else on the team, we'll follow up once we have an answer.

Before You Get in Touch

If your question is about which sweepstakes casinos currently accept players outside the US, you may find our page on Best Non GamStop Casinos 2026 useful in the meantime. For questions specific to a platform's welcome offer, redemption threshold, or payout timing, checking that operator's own terms page is often the fastest way to get an exact answer, since these details can change without much notice.

A Note on Accuracy

We try to keep the information on imis100us1.com current and useful, but sweepstakes casino terms, state eligibility, and promotional offers shift regularly. Reader feedback is one of the ways we catch things that need updating, so if something looks off, please tell us rather than assuming it's intentional.

Thank you for taking the time to read this far — we look forward to hearing from you.